BP in Saint Paul, MN Open now

Reviews about BP

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  May 09, 2020, by Onsale Merchandise
  I recently visited the BP station in Minnesota (344 Ruth St N, St Paul, MN 55119). I purchased gas and decided to get a car wash as well. The car wash signs are placed in a manner that all the prices and features are visible clearly. I needed a basic car wash that day and proceeded to get the wash. Upon completion of the wash I noticed that the dryers did not work. So I stopped in and spoke with the manager. He informed me that the cheapest was does not include drying and what more should I expect at that price? I offered to pay the difference and get a new wash that would include a dry cycle as well. He did not seem too concerned about having a satisfied customer or willing to go the extra mile to ensure I was happy. This was a convenient stop for me, there are plenty of full service wash close by for the same amount. I do not know why that would even be an option. who wants their car washed but not dried as part of the wash. What was more disappointing was the lack of care or customer satisfaction from a manager at this location. I realize some locations are privately owned but they still represent the BP brand. Please educated the manager/owner on the importance of customer satisfaction.